
The same scale sitting on the glass is sitting inside the water heater, the fixtures and the washing machine.
Tell us what it is doing. We call you back, usually within minutes during the day.
It largely is. Northeast Florida groundwater carries a lot of dissolved mineral, and most houses in St. Johns County have never had anything fitted to deal with it.
So the scale is normal in the sense that everyone has it. It is not normal in the sense of harmless.
The useful question is how hard yours actually is, because the answer decides whether you need a softener, a filter, both, or nothing at all.
That is why this form goes straight to the people who answer the phone, not to an inbox somebody checks later. During the day you will usually hear from us in minutes.
| Option | What usually happens |
|---|---|
| Big box softener plus a handyman | The unit is usually fine. The install is where it goes wrong: no bypass, wrong drain, no loop. |
| Pitcher and shower filters | Fixes the taste at one tap. Does nothing for the heater, the pipes or the washing machine. |
| Leave it | Free today. The cost shows up as appliances replaced earlier than they should have been. |
Northeast Florida groundwater is generally hard, but it varies a lot locally. That is why we test rather than assume.
Ranges are on our pricing page. The exact number follows the water test and your house size.
Not always. Softening and filtration solve different problems. The test tells us which you have.
No. A correctly sized softener exchanges minerals; it does not leave salt in the drinking water.
Usually. We service existing units and will repair before recommending a replacement.
Free water test and assessment. We will tell you if you do not need anything.
Call (904) 325-3494